Refunds & Returns Policy
At Sport Motors Auto Parts, we strive to ensure every customer receives the correct parts in excellent condition. Please review our return policy carefully before placing an order.
Return Period
Returns are accepted within 30 days of the original purchase date.
To be eligible for a return, items must:
- Be unused and uninstalled
- Be in original packaging
- Not be damaged or modified
- Include all original components and hardware
Items that have been installed, painted, modified, or used cannot be returned.
Non-Returnable Items
The following items are not eligible for return:
- Installed parts
- Painted or modified parts
- Special order parts
- Electrical components once installed
- Clearance or final sale items
Incorrect or Damaged Items
If you receive an incorrect or damaged item, please contact us within 48 hours of delivery.
Email: info@sportmotorsautoparts.ca
Phone: (548) 388-3839
Please include photos of the item and packaging when reporting damage.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error on our part. Original shipping charges are non-refundable.
Refund Processing
Once the returned item is received and inspected, refunds will be issued to the original payment method.
Please allow 3–7 business days for the refund to appear depending on your payment provider.
Local Pickup Returns
Returns for locally picked up items can be brought directly to our warehouse during business hours:
Sport Motors Auto Parts
309 Springbank Drive
London, Ontario N6J 1G4
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed